Privacy Policy

This Privacy Policy explains how Vendo Data Pty Ltd ("Vendo Data", "Vendo", "we", "us") collects, uses, and protects personal information when you use our website, platform, integrations, and related services.

Information We Collect

Depending on your usage of Vendo, we may collect the following categories of information:

• Account and contact information: Name, work email, company details, and communication preferences.
• Platform configuration data: Integration settings, connector metadata, sync settings, and related operational configuration.
• Usage and telemetry data: Logs, request metadata, feature usage, and diagnostics used to operate and improve the platform.
• Connected data-source metadata: Schema, event, property, and reporting context needed to deliver data integration and measurement services.
• Support and communications data: Messages submitted through contact forms, support channels, and sales conversations.

How We Use Information

We use collected information to provide, secure, and improve Vendo services, including:

• Operating data integration, measurement, and activation workflows
• Providing onboarding, customer support, and service communications
• Monitoring platform performance, reliability, and security
• Complying with legal obligations and enforcing our terms
• Sending product, service, and educational updates where permitted

Information Sharing

We do not sell personal information. We may share information only as needed to:

• Provide the service through approved subprocessors and infrastructure providers
• Comply with legal obligations, lawful requests, or regulatory requirements
• Protect the rights, safety, and security of Vendo Data, our customers, or others
• Support corporate transactions where legally permitted and appropriately safeguarded

Data Retention

We retain information for as long as needed to provide services, satisfy legal obligations, resolve disputes, and enforce agreements. Where applicable, you may request deletion subject to legal and contractual limits.

Data Security

We implement technical and organizational safeguards designed to protect personal information, including access controls, encryption in transit and at rest, and operational monitoring.

Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. To exercise these rights, contact us using the details below.

Where applicable, we process personal information under lawful bases such as contract performance, legitimate interests, legal obligation, and consent.

International Transfers

Your information may be processed in countries other than your own. We use appropriate safeguards where required by applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect service, operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised "Last Updated" date.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@vendodata.com or by mail using the details provided below:

17 Courtley Rd, Beacon Hill NSW, Australia