Terms of Service

These Terms of Service ("Terms") govern your use of the website, platform, integrations, and related services provided by Vendo Data Pty Ltd ("Vendo Data", "Vendo", "we", "us"). By using our services, you agree to these Terms.

1. Eligibility and Accounts

You must be legally authorized to enter into these Terms on behalf of yourself or your organization. You are responsible for maintaining account security and for activities performed under your account credentials.

2. Service Scope

Vendo provides customer data platform capabilities for growth marketers, including data integration, measurement workflows, and related operational features. Specific service scope may be defined in your order form, statement of work, or subscription plan.

3. Acceptable Use

You agree not to misuse the services, attempt unauthorized access, interfere with platform operations, or use the service in violation of applicable laws.

4. Confidentiality and Data Handling

Both parties agree to protect confidential information. We process customer data in accordance with our Privacy Policy and applicable agreements. You are responsible for ensuring your use of the service complies with laws applicable to your data.

5. Fees and Billing

Paid plans, billing cycles, and applicable fees are defined in your selected plan or commercial agreement. Unless otherwise stated, fees are non-refundable except where required by law.

6. Intellectual Property

Vendo Data retains ownership of the platform and related intellectual property. You retain ownership of your data and content, subject to rights required for us to provide the service.

7. Service Availability and Warranty Disclaimer

The services are provided on an "as is" and "as available" basis. While we aim for reliable operation, we do not guarantee uninterrupted or error-free service.

8. Limitation of Liability

To the fullest extent permitted by law, Vendo Data is not liable for indirect, incidental, special, or consequential damages. Aggregate liability is limited as set out in your governing commercial agreement or, if none exists, to fees paid in the preceding 12 months.

9. Termination

Either party may terminate service in accordance with contractual terms. We may suspend or terminate access for material breaches, security risk, or legal compliance requirements.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the services after an update constitutes acceptance of the revised Terms.