Legal

Privacy Policy

Vendo "the App” provides Data Integration Services "the Service" to businesses who use Shopify, Google Ads, Meta Ads to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account:


  • Customer data (Shopify Admin API): Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information
  • Store data (Shopify Admin API): Customers, products, orders, discounts, marketing, store analytics, Shopify Payments, Online Store
  • Web Analytics Data (Shopify Web Pixel API): Information about individuals who visit your store, such as their IP address, web browser details, time zone.
  • Analytics Data (Mixpanel) Aggregate information about metrics, user properties, groups, lexicon, lookup tables.
  • Advertising Data (Meta, Google Ads): Advertiser information, advertising metrics including advertising spend. Campaign, creative, targeting performance data.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to:

  • Optimize and improve the Vendo App.
  • Provide customer support.
  • Communicate with you about changes to our services.
  • Provide you with information or advertising relating to our products or services.
  • Connect your data source(s) to Mixpanel to enhance your analytics capabilities.

Information Sharing

We will never disclose your information to third parties except:

  • If we believe, in good faith, it is necessary to comply with legal obligations.
  • As necessary to protect the rights, safety, or property of Vendo, our users, or others.

Data Retention

When you make a purchase with the app, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Data Security

We employ measures designed to secure your personal information. We use latest cloud security methodologies and host our code on best-in-class Google Cloud Platform (GCP).

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@vendodata.com or by mail using the details provided below:

17 Courtley Rd, Beacon Hill NSW, Australia